Lease-End Guide: Prepare for Your Next Experience

It’s time for a new Journey

Planning what’s next starts now. As your lease end approaches, the Finance Team at Baker Cadillac of Charleston can help you find your next Cadillac.

You will find the tools you need to successfully navigate the lease-end process and know your options in this guide.

Schedule your Lease Turn-In

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Common Questions

WHERE DO I RETURN MY VEHICLE?

Baker Cadillac of Charleston is qualified to help you with the return process. If you have moved a significant distance, you can return the vehicle to any participating GM dealership. Contact Cadillac Financial using the channels below if you need assistance locating a participating dealership.

WHEN DO I RECEIVE MY SECURITY DEPOSIT?

If your lease agreement includes a security deposit, it will be returned to you, less any remaining amounts owed under your lease agreement, within 60 days of turning in your leased vehicle.

WHAT CHARGES CAN I EXPECT AFTER VEHICLE RETURN?

You will receive an invoice that may include amounts still due on the lease account, excess wear, excess mileage charges, disposition fee1, and other applicable taxes and charges. See your lease agreement for details, so you know what to expect. If taxes, citations, tolls or other charges are received after your lease-end invoice has been sent, an additional invoice will be issued.

1As stated in your lease contract, you may be charged a $595 disposition fee, which prepares your vehicle for resale. This may be waived if you buy or lease another new GM vehicle or exercise the purchase option of your lease agreement. Talk to a Finance or Sales manager at Baker Cadillac or Charleston about your options.

HOW CAN I OBTAIN A PURCHASE OPTION PRICE?

To obtain a purchase option price, contact Cadillac Financial using the channels listed below. Please have your account number, Social Security number or vehicle identification number (VIN) available to help us quickly locate your account. You can also contact a Finance or Sales manager at Baker Cadillac or Charleston for assistance.

HOW DO I CONTACT CADILLAC FINANCIAL?

Message us anytime in MyAccount or the Cadillac Financial mobile app. During support hours, call 1-877-2CF-LUXE (1-877-223-5893).

12 Months from Lease-End

Choose Confidently

Around the 12-month mark from your maturity date, begin the leaseend process by considering your options:

OPTION 1:
LEASE OR FINANCE NEW

Ready to continue your journey by leasing or financing a new Cadillac? Return your leased vehicle to Baker Cadillac of Charleston and enjoy the latest model1.

  • Not sure if you want to lease again or finance?
    Visit cadillacfinancial.com/leaseorfinance to explore which financing option is right for you.
  • Schedule an appointment with AutoVIN.

1If you finance or lease a new Cadillac or GM vehicle, your disposition fee of up to $595 may be waived. See your lease agreement for details.

OPTION 2:
PURCHASE YOUR CADILLAC LEASE

Love your ride so much you don’t want to say goodbye? Purchase your vehicle at any point during your lease.

  • Message Cadillac Financial in MyAccount or the Cadillac Financial mobile app, or call 1-877-2CF-LUXE (1-877-223-5893) for your lease purchase option price.
  • Discuss your options and visit Baker Cadillac of Charleston for next steps.

OPTION 3:
RETURN YOUR LEASE

If you’re not ready for a new vehicle, you can return it to Baker Cadillac of Charleston.

  • To determine if you have excess wear, schedule a complimentary pre-return inspection with AutoVIN.
  • Schedule an appointment with Baker Cadillac of Charleston to arrange a return date. Whether you choose to turn in your lease or purchase it, please request to sign the Virtual Check-in Receipt and Odometer Statement and retain that for your records.
  • Be on the lookout for a lease-end liability invoice 60-90 days after vehicle turn-in. This invoice will include any amounts still due on the account.

4 Months from Lease-End

KNOW WHAT TO EXPECT

Schedule a pre-return inspection with AutoVIN within 120 days of lease end for a report on excess wear and how that can affect amounts owed at lease end.

SELF-INSPECTION

Know what to expect by using the WEAR CARD that’s at the bottom of this guide.

Wear Card

COMPLIMENTARY PRE-RETURN INSPECTION

It’s time to schedule your pre-return inspection. You can schedule this inspection at home or work for your convenience by visiting https://www.autovinlive.com/. You can also Cadillac Finaincial through MyAccount or call us at 1-877-2CF-LUXE (1-877-223-5893).

A pre-return inspection can help identify what repairs might be needed before turning in your vehicle to avoid potential fees. However, some lease-end fees may still apply. Refer to your agreement for more information.

Schedule Pre-Return Inspection

REPAIRS AND MAINTENANCE

Before you turn in your vehicle, you may want to make repairs related to excess wear and any outstanding recalls. Once your repairs are completed and before turning in your vehicle, email or fax all repair receipts to us so a credit can be applied to your account. If you elect not to make any necessary repairs, any outstanding charges will be billed to your account.

Schedule Service

SEND REPAIR RECEIPTS TO:
Email: [email protected]
Fax: 1-877-301-3763

2 Months from Lease-End

BEGIN ANEW

It’s time to get moving. Head to Baker Cadillac of Charleston and find the perfect vehicle for your next journey.

If you haven’t completed your complimentary pre-return inspection and you think you have might have excess wear on your vehicle, now is the time to schedule it to be prepared.

AutoVIN

REIMAGINE WHAT’S NEXT

You deserve an exceptional driving experience.

That’s why Baker Cadillac of Charleston makes it simple to level up your ride with offers and incentives to move you into the latest model or custombuilt Cadillac. A bold new lifestyle is waiting for you.

Discover your next favorite Cadillac and Apply for Financing.

Apply for Financing

Your Return Checklist

Follow these tips when returning your vehicle to Baker Cadillac of Charleston.

  • ⚪ Clean your vehicle inside and out.
  • ⚪ Clear all personal data from the vehicle, including garage door codes, saved phone numbers, app data and saved addresses in navigation. For complete instructions, see your owner's manual.
  • ⚪ Whether you choose to turn in your lease or purchase, please request to sign the Virtual Check-in Receipt and Odometer Statement and retain that for your records.

Make sure all equipment is present, including:

  • ⚪ All keys and key fobs
  • ⚪ Owner’s manual
  • ⚪ Entertainment system headphones (if applicable)
  • ⚪ Other accessories included in the lease package
  • ⚪ Original manufacturer wheels, including the same size and specifications as the original tires at the time of the lease
  • ⚪ Power-charging cables for electric vehicles
  • ⚪ Third-row seat (if applicable)

Don’t forget your personal items:

  • ⚪ Sunglasses
  • ⚪ Tollway tags and parking passes
  • ⚪ Phone chargers
  • ⚪ Garage door openers
  • ⚪ Aftermarket wheels

Before leaving your vehicle with Baker Cadillac of Charleston, make sure you receive a copy of your turn-in receipt and confirm that the mileage and any other information recorded on it is correct.

Normal vs. Excess Wear

Evaluate Your Vehicle

Every vehicle experiences a few bumps along the way, and some wear is considered normal. Knowing what constitutes “excess” over “normal” can help your lease end go smoother.

This guide and the Wear Card — along with a pre-return inspection — help identify what repairs may be needed to avoid excess wear charges.

Wear Card

EXTERIOR

NORMAL

  • Fewer than 4 dings (less than 2") per panel
  • 1 dent (equal to or less than 4") or 1 scratch (less than 6") per panel
  • Cracked glass (less than 1/2" in diameter)

EXCESS

  • 4 or more dings per panel
  • 1 dent (more than 4") or 1 scratch (equal to or more than 6") per panel
  • Cracked glass (equal to or more than 1/2" in diameter) or spidered cracks

INTERIOR

NORMAL

  • Removable stains and minor carpet wear
  • Upholstery holes (equal to or less than 1/8")
  • Tears (equal to or less than 1/2")

EXCESS

  • Permanent stains
  • Upholstery holes (more than 1/8")
  • Tears (more than 1/2")

WHEELS & TIRES

NORMAL

  • Original manufacturer wheels Undamaged tires with minimum 4/32" tread 1
  • Wheels with scratches or gouges (equal to or less than 3")
  • Manufacturer-recommended tire size and speed rating, regardless of tire brand

EXCESS

  • Tires that are not of the same size and specifications as the original equipment (equal speed rating and, if applicable, self-seal or run-flat)
  • Tires that are mismatched
  • Wheels with scratches or gouges (more than 3")
  • Tire tread under 4/32"1

MISCELLANEOUS

NORMAL

  • No missing equipment or broken parts
  • No instrument panel warning lights or messages illuminated

EXCESS

  • Cracked headlights
  • Mechanical defects
  • Missing equipment, including keys and key fobs
  • Instrument panel warning lights or messages illuminated

Get Directions

1623 Savannah Highway, Charleston, SC, 29407

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Baker Cadillac Of Charleston 32.78603, -80.01085.